Go-eCommerce Onboarding Campaign

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Q: What is Go-eCommerce Onboarding Campaign?
A: The Go-eCommerce Onboarding Campaign is an initiative by the Ministry of Finance (MoF) in
collaboration with Malaysia Digital Economy Corporation (MDEC) under BELANJAWAN 2021 to
encourage adoption of e-commerce and e-payment by local businesses. The focus is to help Micro
& Small and Medium Enterprises (SME) (collectively, referred to as “MSMEs”) to widen their
market reach via e-commerce and/or e-payment to regenerate their income.

2) Q: What are the eligibility criteria to participate in the “Go-eCommerce Onboarding
Campaign” with Boost?
A: If you are a Malaysian independent micro and, small, medium enterprise (MSMEs*), and not a
charitable organization, non-governmental organizations, religious bodies or merchant who is not
MSME, you are eligible to participate in this Campaign by onboarding as e-Commerce Merchants
or e-Payment Merchants.
*The definition of MSMEs is according to SME’s Corp definition here
https://www.smecorp.gov.my/index.php/en/policies/2020-02-11-08-01-24/sme-definition, and it
includes Malaysia individuals with or without business registration.

3) Q: What are the benefits of signing-up for this program with Boost?
A: It depends on the type of solution you have selected to be onboarded under the Go-eCommerce
Onboarding Campaign, i.e. e-Commerce Merchants or e-Payment Merchants:

i) For e-Commerce Merchants:

a. By signing-up and once successfully onboarded as e-Commerce Merchants, eligible
e-Commerce Merchants will be able to receive:
1. Up to RM500 cash incentivesb
for the “Go-eCommerce Onboarding
Campaign” whereby for every transaction of a min. spend of RM20;
merchant is entitled to get up to RM1 incentive per transaction subject to
the relevant terms and conditions.
2. Advertising and promotional support during the Campaign periodc
.
3. 0% MDR rate throughout the Go-eCommerce Onboarding Campaign
Period (i.e. 1 July 2021 – 31 December 2021 or such period as may be
varied by us).
4. Cashback for Boost users via the Go-eCommerce Partner Wallet User
Campaignb
.
b. Benefits 1 and 4 are applicable for eligible e-Commerce Merchants are on a first
come, first served basis; and participating in the cash incentive campaign is limited
to the first 29,200 e-Commerce Merchants only.

c. Benefit 2 is applicable for eligible e-Commerce Merchants on a first come, first
served basis; and is limited to 19,800 merchants only.
ii) For e-Payment Merchants
a. By successfully onboarded as e-Payment Merchants, eligible e-Payment Merchants
will be able to receive:
1. 0% MDR rate throughout the Go-eCommerce Onboarding Campaign
Period (i.e. 1 July 2021 – 31 December 2021 or such period as may be
varied by us).
2. Cashback for Boost users via the Go-eCommerce Partner Wallet User
Campaign.

4) Q: How do I sign-up?
A: If you are keen to sign-up, you may register your interest at
https://myboost.com.my/business/campaign/go-ecommerce

5) Q: Is there a sign-up fee?
A: There is no sign-up or onboarding fees for merchants who register for this program. This program
is FREE for eligible Merchants as specified in the Go-eCommerce Onboarding Campaign Terms &
Conditions.

6) Q: What happens after I have registered my interest?
A: Our Boost representative will contact you within five (5) working days to make an appointment to
assist you.

7) Q: How long is the campaign period?
A: Merchant onboarding to the Go-eCommerce Onboarding Campaign will begin on 1st July 2021 –
31st December 2021 or such period as may be varied by us (Go-eCommerce Onboarding Period).
But the user cashback campaign and merchant incentive campaign will run from 12th July 2021 –
31st December 2021 or such period as may be varied by us.

8) Q: I’ve signed up for this Go-eCommerce Onboarding Campaign as e-Commerce
Merchant and completed the online workshop. But I noticed that my store is not
uploaded onto the Boost Marketplace.
A: Merchant store information will be uploaded within 5 working days after successful sign-up.
However, if it is still not on the Boost Marketplace, please contact us at business@myboost.com.my
or 03 – 2260 9494

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