All FAQs

New to Boost Business

• What is Boost Business?
• What is Boost merchant?
• Who can be a Boost merchant?
• What are the benefits of becoming a Boost Merchant?
• What is the type of Boost Merchant available under Boost Business?
• What is Direct Merchant? 

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Boost Biz Portal

• Introduction to Boost Biz Merchant Portal 
• How to log in to Boost Biz Merchant Portal
• What is Wallet Type? 
• What is Sales Performance Graph? 
• How to receive payment?
• How to share payment link?

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Boost Biz App

• Login to Boost Business App
• Boost Business Apps ID and Password
• Why can't I login to the Boost Business App?
• Is Boost Business App available on Android, Apple iOS and Huawei?  
• What Huawei phones that do not support Google Mobile Services (GMS)? 
• I have forgotten my Boost Business App password. What should I do?

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Boost Makan

• How do I sign up as a Boost Makan Merchant?
• What are the Transaction Fees Charges?
• What is Fulfillment Methods?
• When will I received settlement for Boost Makan?
• How do I upload Food Categories and Listings?
• How do I view my Transaction and Settlement History?

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Merchant Registration

• Is my personal information / company information safe & secure?
• How can I ensure that my account is secure?
• Should I register as new merchant if my outlet have change the major of service/ Nature of business?
• Difference between registering a Boost Merchant Account under an individual or company?
• Who can be a Boost merchant?

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Boost Business Support Team

• How do I contact Boost Business Support Team?
• What is Boost support team operating hours?
• How long should I wait to get response from Merchant Support Team?

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Boost Business Products & Services

• Boost POSM
• Display Boost Sales Materials
• Settlements 
• Payments From Customers 
• Transactions

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Download and Installation of Boost Business App

• About Supported Operating Systems
• How to update Boost Business App
• About moving from Boost to Boost Business

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Go-eCommerce Campaign

• Go e-Commerce Merchant Incentive Campaign
• Go e-Commerce Partner Wallet User Campaign
• Go-eCommerce Onboarding Campaign

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DuitNow QR

• What is DuitNow QR?
• What is DuitNow QR for Merchant?
• Who can apply for DuitNow QR for Merchant?
• How does it differ from the existing QR payments offered by Banks and e-Wallet providers?
• How will DuitNow QR benefit my Business?
• How do I apply for DuitNow QR for Merchant?

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Micro & SMEs E-Commerce Campaign

• What is PENJANA?
• What is the Micro & SMEs E-Commerce Campaign about?
• What are the eligibility criteria to participate in this program?
• What are the benefits of signing-up for this program?
• How do I sign-up?
• Is there a sign-up fee?

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Collaborations or Participation on Boost Campaign

• How do I collaborate with any campaign with Boost?

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Aspirasi

• What is Boost Aspirasi?

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Popular Questions About Us

• Top FAQs about us

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Terms of Use for Boost Business

• What are the Terms of use as Boost Business Merchant?

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